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Brian Hines

Brian Hines



Background


About

About

I'm a senior systems engineer in Chicago, IL with experience in management, web development, and devops. I thrive working in teams that value cross-discipline collaboration. I'm also excellent at identifying the root of a problem, inventing creative solutions, and communicating with stakeholders. I currently apply my talents with the Site Reliability Engineering team at Active Campaign.

Work Experience

Work Experience

  • Site Reliability EngineerActive Campaign

    Mar, 2018 - Present

    Active Campaign is a SaaS platform that puts enterprise-grade marketing automation and CRM tools in the hands of small and medium-sized businesses.

    • Managed a fleet of ~500 servers on AWS using the principles of configuration and infrastructure as code

    • Architected scalable systems with a focus on robust logging, monitoring, and alerting

    • Designed and built resilient application services and web APIs using Python

    • Established internal Python coding standards and test driven development practices

    • Served in an on-call rotation that responded to outages and incidents 24/7

  • Senior Tech LeadCivis Analytics

    Jan, 2017 - Feb, 20181 year 1 month

    Civis Analytics is building a data-driven world. We are building cloud-based products to help organizations do data science better and easier.

    • Led a team of 5 engineers to a productivity increase of 25% through process improvements and personal career growth

    • Mentored an ops-focused team through software development projects that resulted in significant payment against tech debt

    • Managed the technical components of a SOC 2 (Type 2) audit that resulted in security/privacy compliance certification with no deviation from controls

    • Delivered, secured, and maintained infrastructure for a cloud-based application spanning multiple AWS accounts

    • Reduced monthly AWS spend by ~$50K

  • Director of Systems EngineeringVokal

    Jun, 2015 - Dec, 20161 year 7 months

    Vokal is an industry-leading digital experience agency specializing in mobile application development, responsive website development, user experience design, and branding in an interconnected world.

    • Developed coding standards and best practices that ensured quality and consistency across all team members

    • Led a successful apprenticeship program for systems engineers that produced stronger junior talent for our team

    • Deliver high-level architectures and estimates that improved accuracy of project scoping and quoting for the business development team

    • Designed and built scalable, resilient systems and APIs that powered Android, iOS, and web applications for several projects

    • Maintained an automated testing and continuous integration workflow that delivered several builds daily to staging environments on every project

  • Systems EngineerVokal

    Jun, 2013 - Jun, 20152 years

    • Designed and built scalable, resilient systems and APIs that powered Android, iOS, and web applications for several projects

    • Introduced tools and processes that increased team efficiency by simplifying everything from local development environment setup to production deployments

    • Maintained an automated testing and continuous integration workflow that delivered several builds daily to staging environments on every project

  • Technical Consultant & DeveloperComputer System Innovations

    Oct, 2008 - Jun, 20134 years 8 months

    CSI is a consulting firm that specializes in IT planning, system implementation, project management, data conversion, report writing, system documentation, technical support, and authorized training.

    • Managed successful database conversion and implementation projects for several large greek organizations and professional associations

    • Developed custom reporting and web-based tools that helped organizations streamline internal membership processes

    • Created and conducted customized training for clients so their staff operated efficiently using new tools and processes

  • Database Admin, IT, & Foundation ServicesZeta Tau Alpha International Office

    Dec, 2004 - Oct, 20083 years 10 months

    Zeta Tau Alpha is an international women's fraternity, founded October 15, 1898 in Farmville, Virginia. With over 235,000 initiated members and 164 active collegiate chapters it is the second largest sorority in the United States.

  • Technical Support SpecialistSykes Enterprises

    Jul, 2003 - Oct, 20041 year 3 months

    Sykes provides an expert array of proven customer contact management solutions to market-leading companies around the world, primarily in the Financial Services, Communications and Technology industries.

Skills

Skills

  • Languages
    PythonGoJavascriptSQL
  • Systems Engineering
    Amazon Web ServicesTerraformAutomationLogging/MonitoringDockerLinuxCI/CDMicroservicesRESTful APIs
  • General
    MentoringTechnical WritingTraining
Education

Education

  • History, Bachelor, University of Virginia's College at Wise

    Aug, 1999 - May, 2003

  • Political Science, Bachelor, University of Virginia's College at Wise

    Aug, 1999 - May, 2003

Interests

Interests

  • DIY/Maker Culture

    Raspberry PiArduinoElectronicsPrototypingSoldering